Household Support Packages
Not sure exactly what kind of support your household needs? Our packages take the guesswork out of it. Each one is built around a set number of hours per week — 4, 8, or 12 — which we tailor to your household's priorities, whether that's laundry, tidying, groceries, or a mix of everyday tasks. You choose the level of support; we handle how the time is best used, so your home runs the way you need it to.
Designed for households seeking consistent, weekly support with the core rhythms of the home
The Essential Home package focuses on maintaining order, cleanliness and flow, so your space feels calm and well managed week to week.
This service includes:
Laundry
Wash, dry and fold personal clothing
Towels and everyday household linen/bedding
Items sorted and returned to bedrooms and cupboards
Light Cleaning
Kitchen benches, sink and surfaces
Bathroom tidy and wipe-down
Vacuuming and mopping of main living areas
Rubbish and recycling removal
Home Reset
Tidying and straightening main living areas
Making beds
Kitchen and dish reset
Keeping the home presentable between visits
Light Decluttering & Organisation (Maintenance)
Clearing benchtops and surfaces
Resetting kitchens, pantries and fridges
Folding and putting away laundry
Maintaining existing organisation systems
Light cupboard and wardrobe tidying
(Deep organisation projects, large storage areas and full declutters are available as upgrades.)
Support Level
4 hours per week
Ongoing weekly support
Same trusted helper every time
Package Fees
$286 per week including GST
Good to Know
Fully insured household support
All helpers are vetted, reference-checked and police-checked
Hours can be adjusted as your needs change
Designed for households seeking consistent, weekly support with the core rhythms of the home.
The Essential Home package focuses on maintaining order, cleanliness and flow, so your space feels calm and well managed week to week.
Designed for households needing a broader level of weekly support to keep everyday life running smoothly.
The Lifestyle Support package builds on the foundations of Essential Home, adding practical assistance with meals and errands to reduce the mental load and create ease during busy weeks.
This service includes everything in the Essential Home package, plus:
Grocery & Household Management
Full grocery shopping or online ordering
Fridge, pantry and household supply restocking
Keeping staples topped up (toilet paper, cleaning products, food basics)
Meal Prep
Weekly meal planning (basic, family-style)
Grocery list and ingredient sourcing
Cooking and portioning meals
Fridge and kitchen reset after cooking
(Specialty diets or private chef services available as an upgrade.)
Laundry Plus
All personal clothing
Bedding and towels
Ironing or steaming of everyday items
Seasonal linen rotation
Decluttering & Organisation (Ongoing)
Weekly resets of kitchens, pantries and main living areas
Wardrobe and linen cupboard maintenance
Ongoing clutter control so mess doesn’t build up
Keeping storage systems working
Errands & Life Admin
Returns, dry cleaning, prescriptions
Pickups, drop-offs and deliveries
Home-related tasks and errands
8 hours per week
Ongoing weekly support
Same trusted helper every time
Package Fees
$594 per week including GST
Good to Know
Fully insured household support
All helpers are vetted, reference-checked and police-checked
Designed for households needing a broader level of weekly support to keep everyday life running smoothly.
The Lifestyle Support package builds on the foundations of Essential Home, adding practical assistance with meals and errands to reduce the mental load and create ease during busy weeks.
Designed for households seeking a higher level of ongoing support across home, family and daily life.
The Family & Lifestyle package offers comprehensive assistance that goes beyond the essentials, helping households run smoothly while creating space for family time, work and rest.
This service includes everything in the Lifestyle Support package, plus:
Child & Family Support
Supervised childcare
After-school care
School and activity runs
Kids meal prep and lunches
Homework support and routine help
Family Laundry
School uniforms
Sports and activity clothes
Bedding and room resets
Keeping kids’ wardrobes organised
Family Food & Kitchen Management
Family meal planning
Grocery management for the household
Larger-batch cooking for families
Fridge, pantry and lunchbox systems
Family Home Organisation
Toy and playroom organisation
Kids’ rooms reset
Family schedules and routine support
Ongoing clutter control in shared spaces
Household Coordination
Keeping track of what the home needs
Restocking, reminders and follow-ups
Preparing for school terms, holidays and busy periods
Support Level
12 hours per week
Ongoing weekly support
Same trusted helper every time
Package Fees
$924 per week including GST
Good to Know
Fully insured household support
All helpers are vetted, reference-checked and police-checked
Senior household support, delivered by our most experiences team members
Designed for households seeking a higher level of ongoing support across home, family and daily life.
The Family & Lifestyle package offers comprehensive assistance that goes beyond the essentials, helping households run smoothly while creating space for family time, work and rest.
For households requiring a highly personalised level of support. Following an in-depth consultation, we design a tailored support plan that reflects your household’s routines, priorities and expectations.
The Bespoke Home Management service provides access to our most experienced team members and offers a single point of coordination for complex or evolving household needs.
This service includes:
Custom-designed support plan
Access to senior household managers
Flexible scope of services
Ongoing oversight and coordination
Priority scheduling
Good to Know
Available following consultation only
Minimum engagement periods apply
Quoted as a comprehensive package
Fees
Fees are quoted individually following consultation and reflect the level of complexity, experience and time required.
Tailored Pricing
For households requiring a highly personalised level of support. Following an in-depth consultation, we design a tailored support plan that reflects your household’s routines, priorities and expectations.
The Bespoke Home Management service provides access to our most experienced team members and offers a single point of coordination for complex or evolving household needs.
Designed to provide discreet, high-level support for the smooth running of your home. The Household Concierge service manages the practical and administrative details that often sit in the background, ensuring your household operates effortlessly and without interruption.
Support is tailored, efficient and quietly executed, providing peace of mind through consistent oversight rather than hands-on care.
This service includes:
Household administration and coordination
Errands and task management
Appointment booking and diary oversight
Liaison with trades, services and suppliers
Weekly home resets and operational support
On-demand assistance as required
Good to know
Services are delivered by a dedicated, vetted helper
Support is tailored within the agreed scope of assistance
Household Concierge focuses on coordination and administration rather than deep cleaning or hands-on care
Weekly or monthly support levels are confirmed in advance
On-demand requests are accommodated subject to availability
All services are fully insured for peace of mind
Package Fees
Household Concierge is offered as a weekly or monthly support package, tailored to the level of assistance required.
Fees are confirmed following a thorough consultation and reflect the scope, frequency and complexity of support.
Tailored pricing
Designed to provide discreet, high-level support for the smooth running of your home. The Household Concierge service manages the practical and administrative details that often sit in the background, ensuring your household operates effortlessly and without interruption.